Meet Calum Laming, British Airways CMO

Calum Laming's Work History

Calum Laming has built a career in airline customer experience, holding leadership roles at several major airlines. He is currently the Chief Customer Officer at British Airways, overseeing key customer-related functions.

• May 2022 — Chief Customer Officer, British Airways
• Apr 2022 - May 2022 — Director of Business Recovery, British Airways
• Jan 2017 - Apr 2022 — Chief Customer Officer, Vueling Airlines
• Jun 2014 - Jan 2017 — Vice President Customer Experience, Etihad Airways
• Mar 2013 - May 2014 — General Manager Customer Experience, Air New Zealand
• Sep 2007 - Feb 2013 — Head of Guest Experience, Etihad
• Jun 2003 - Sep 2007 — Head of Marketing, Product & Customer Experience, Virgin Airways
• Jun 1998 - Jun 2003 — at Go Fly Limited, Go Fly Limited

Calum Laming's Education

Calum Laming studied at the University of Cambridge and Cranfield University, earning degrees in Modern & Medieval Languages and Air Transport Management. He also holds certifications in coaching and design thinking.

• University of Cambridge — MA, Modern & Medieval Languages
• Cranfield University — MSc, Air Transport Management

How to Reach Calum Laming?

You can reach Calum Laming at *******@british airways.com or by calling +1 **********. To get Calum Laming's contact information and other B2B leads like this, sign up for a free account at Anybody.com.