Meet Liz Tsai, HiOperator Founder

Liz Tsai's Work History

Liz Tsai has a diverse career, starting from MIT research to commodities trading, and now leading HiOperator since 2016. She focuses on leveraging AI and automation to improve customer support services.

• Apr 2016 — Founder and CEO, HiOperator
• Feb 2012 - Apr 2017 — Co-Founder & Board Member, Benevolent Technologies for Health
• Oct 2015 - Jan 2016 — Growth & Customer Success, Smarking Inc.
• Jan 2015 - Sep 2015 — Refined Metals, Trafigura
• Apr 2014 - Dec 2014 — Business Analyst - Impala Terminals, Impala Terminals
• Sep 2013 - May 2014 — Traffic Operator Nonferrous Metals, Trafigura
• Jan 2011 - Aug 2013 — Graduate Research Assistant, MIT Media Lab
• Feb 2009 - Jan 2011 — Undergraduate Research Assistant, MIT Bhatia Lab

Liz Tsai's Education

Liz Tsai earned her S.M. in Media Arts & Sciences and her S.B. in Mechanical Engineering, Materials Science & Engineering from MIT. She has a strong background in robotics, 3D printing, and innovative research.

• Massachusetts Institute of Technology — S.M. in Media Arts & Sciences
• Massachusetts Institute of Technology — S.B. in Mechanical Engineering, Materials Science & Engineering

About HiOperator

HiOperator provides AI-augmented customer support solutions, combining automation and human agents to deliver scalable, efficient, and secure customer service for various industries.

HiOperator Funding

HiOperator has raised $120K in funding, including investments from Y Combinator, 43North, and HearstLab, since its founding in 2016.

How to Reach Liz Tsai?

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