Meet Marla S. Randolph, The Exchange COO

Bio, work history, education & how to reach out.

Marla S. Randolph

Job Title

COO at The Exchange

Contact Information

*******@the exchange.com

+1 **********

Last updated: 2026-03-03

Who is Marla S. Randolph?

Marla S. Randolph is the Executive Vice President and Chief Operating Officer of the Army & Air Force Exchange Service. She has over twenty-five years of managerial experience, with a background in retail management, organizational leadership, and military support initiatives.

Marla S. Randolph's Work History

Randolph has a long career with the Exchange, serving in various leadership roles including regional vice president and senior vice president before becoming COO in March 2024. She oversees operations spanning multiple regions and has been instrumental in driving organizational growth and operational excellence.

  • 2011-11 — Director, Customer Experience, Exchange
  • 2013-03 — Executive Administrator to the COO, Exchange
  • 2014-05 — Vice President, Planning Division, Exchange
  • 2014-12 — Vice President, Strategic Operations, Exchange
  • 2015-10 — Regional Vice President, Pacific Overseas Region, Exchange
  • 2018-04 - 2020-07 — Senior Vice President, Central Region, Exchange
  • 2020-07 - 2024-03 — Senior Vice President, Europe & SW Asia, Exchange
  • 2024-03 — Executive Vice President, Chief Operating Officer, Exchange

Marla S. Randolph's Education

Randolph earned a Bachelor of Science in Accounting from Jackson State University, and two graduate degrees: a Master of Arts in Management from Webster University and a Master of Science in Organizational Leadership from Argosy University. She also holds professional certifications in Retail Management, Customer Service and Sales, and Food Service Management.

  • Jackson State University — Bachelor of Science in Accounting
  • Webster University — Master of Arts in Management
  • Argosy University — Master of Science in Organizational Leadership

How to Reach Marla S. Randolph?

You can reach Marla S. Randolph at *******@the exchange.com or by calling +1 **********. To get Marla S. Randolph's contact information and other B2B leads like this, sign up for a free account at Anybody.com.

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