Meet Beth Johnson, Citizens CMO — Bio + How to Reach Out

Last updated: 2025-11-12

Who is Beth Johnson?

Beth Johnson is a seasoned executive with extensive experience in digital transformation, marketing, and customer experience within financial services. She has held key leadership roles at Citizens Bank, including Chief Marketing Officer and Chief Experience Officer. Johnson is known for her strategic vision and her focus on leveraging data and analytics to drive growth and innovation.

Beth Johnson's Work History

Beth Johnson has a diverse career spanning over two decades in financial services and consulting. She has held senior roles at Citizens Bank and Bain & Company, focusing on digital transformation, strategy, and marketing. Her expertise includes developing customer-centric solutions and leading organizational change.

• 2015-05-01 - 2020-01-01 - Chief Marketing Officer - EVP, Citizens Bank
• 2020-01-01 - 2025-03-03 - Chief Experience Officer (CXO), Citizens Bank
• 2025-03-04 - Board Member, Advisor, Senior Executive, Citizens Bank
• 2023-02-01 - Member Board of Directors, Invesco Ltd.
• 2025-08-01 - External Advisor, Bain & Company

Beth Johnson's Education

Beth Johnson holds an MBA from Stanford University Graduate School of Business and a Bachelor of Arts with honors in Economics and MMSS from Northwestern University.

• Stanford University Graduate School of Business - MBA (1995 - 1997)
• Northwestern University - Bachelor of Arts (BA) with honors in Economics and MMSS (1989 - 1993)

How to Reach Beth Johnson?

You can reach Beth Johnson at *******@citizens.com or by calling +1 **********. To get Beth Johnson's contact information and other B2B leads like this, sign up for a free account at Anybody.com.